London’s Surveyors & Valuer’s

COVID-19 Safety Procedures

Our Booking process:

  • We will not book an appointment for a property where COVID-19 is present or suspected
  • We will not book an appointment for a property where the occupier/occupiers are self-isolating
  • We will respect the occupiers wishes to postpone the valuation until a later date if they have concerns around safety, for example if the occupier is in an at-risk category
  • Where possible, we ask that tenants vacate the property during the survey/valuation. If this isn’t possible, social distancing measures will be followed
  • We ask that the occupier opens all internal doors, windows, cellar doors, basement doors etc ahead of the valuation
  • We will minimise physical contact during key handovers and ensure keys are sanitised at each handover


  • Our surveyors will travel by car to all appointments
  • Face masks and gloves will be worn at all time during inspections and sanitised in-between appointments
  • Any specific requirements from property occupiers, such as shoe covers, will be respected
  • We reserve the right to cancel the appointment on arrival if we feel the environment is unsafe
  • RICS COVID-19 guidelines will be adhered to